These Terms and Conditions ("Terms") govern your use of the services provided by VloeiNetwork , including website development, Telegram bot services, and other related services ("Services"). By using our Services, you agree to be bound by these Terms.
1.1. VloeiNetwork reserves the right to modify or update these Terms at any time. You are responsible for reviewing these Terms periodically. Continued use of the Services after any changes constitutes your acceptance of those changes.
1.2. VloeiNetwork and its personnel will not be held liable for any damages, losses, or other consequences arising from the use of our Services, including but not limited to data loss, business interruptions, or financial losses.
2.1. Data Collection: We collect personal information that you voluntarily provide to us, such as your name, email address, payment details, and other data necessary to provide our Services. This data is collected through our website or other communication channels.
2.2. Data Usage: We use the collected data to provide, improve, and personalize the Services. Additionally, we may use your data for communication purposes, such as sending updates, invoices, or promotional offers.
2.3. Data Storage and Security: We store your data securely and use industry-standard security protocols to protect it. However, we cannot guarantee complete protection from unauthorized access or data breaches.
2.4. Data Sharing: We do not share your personal data with third parties, except when necessary to fulfill our Services or as required by law.
2.5. Opt-out: You can opt out of marketing communications at any time by contacting us at [Insert Contact Information].
3.1. Refunds: If you are dissatisfied with the Services or if we fail to provide the Services as promised, you may request a refund within [Insert Time Period, e.g., 7 days] from the date of payment. Refund requests will be reviewed on a case-by-case basis.
3.2. No Refunds for Digital Services: Please note that for certain digital services (such as Telegram bot development, website installation), once the service has been delivered, no refunds will be provided unless there are exceptional circumstances.
3.3. Refund Process: To request a refund, you must contact us via email at [Insert Contact Information], providing your order details and reasons for the refund request. Refunds, if approved, will be issued to the original payment method.
4.1. Negotiation: In the event of a dispute between you and VloeiNetwork , we encourage you to first attempt to resolve the issue through informal negotiation. Contact us at [Insert Contact Information] to discuss the issue.
4.2. Mediation or Arbitration: If a dispute cannot be resolved through negotiation, the parties agree to resolve the dispute through binding arbitration or mediation, depending on your jurisdiction, and in accordance with the rules of the [Insert Arbitration Organization or Mediation Service].
4.3. Jurisdiction: These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any legal actions or disputes related to these Terms will be resolved in the courts of [Insert Jurisdiction].
5.1. Service Availability: VloeiNetwork does not guarantee the availability of the Services at all times. We may suspend or discontinue any Service at our discretion.
5.2. Liability: VloeiNetwork and its personnel will not be held liable for any loss, damages, or consequences arising from the use of our Services. Users agree to use the Services at their own risk.
6.1. Payments: Payments for Services are processed via Stripe payments to ensure the security of the transaction for both customers and personnel. By making a payment, you agree to the payment terms set by Stripe.
6.2. Security: We implement security measures to protect your payment information and ensure a secure transaction process. However, we cannot guarantee absolute security.
7.1. Force Majeure: VloeiNetwork shall not be liable for any failure to perform its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, technical failures, or any act of God.
7.2. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
7.3. Entire Agreement: These Terms constitute the entire agreement between you and VloeiNetwork regarding the Services and supersede all prior agreements or understandings.
For any questions or concerns regarding these Terms and Conditions, or to request a refund or report a dispute, please contact us at:
Email: contact@vloeinetwork.com